.ticket-page{min-height:100vh}.page-hero-label{letter-spacing:.1em;text-transform:uppercase;color:#f0c040;background:#d4a01726;border:1px solid #d4a0174d;border-radius:50px;width:fit-content;max-width:100%;margin-bottom:1rem;padding:.4rem 1.2rem;font-size:.8rem;font-weight:600;display:block}.ticket-layout{grid-template-columns:1fr 320px;align-items:flex-start;gap:2rem;display:grid}.ticket-form-wrap{padding:2.25rem}.ticket-user-bar{border-bottom:1px solid #d4a01726;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:1rem;margin-bottom:1.5rem;padding-bottom:1.25rem;display:flex}.ticket-user-info{align-items:center;gap:.75rem;display:flex}.ticket-avatar{color:#fff;background:linear-gradient(135deg,#d4a017,#d97706);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:1rem;font-weight:700;display:flex}.ticket-user-name{color:var(--text-primary);font-size:.9rem;font-weight:600}.ticket-user-email{color:#64748b;font-size:.8rem}.ticket-logout-btn{color:#fca5a5;cursor:pointer;background:#ef44441a;border:1px solid #ef444440;border-radius:8px;align-items:center;gap:.4rem;padding:.4rem .85rem;font-family:Inter,sans-serif;font-size:.8rem;font-weight:600;transition:all .2s;display:flex}.ticket-logout-btn:hover{color:#f87171;background:#ef444433}.ticket-form{flex-direction:column;gap:1.25rem;display:flex}.ticket-row{grid-template-columns:1fr 1fr;gap:1.25rem;display:grid}.ticket-field{flex-direction:column;gap:.4rem;display:flex;position:relative}.ticket-field label{color:var(--text-secondary);letter-spacing:.02em;text-transform:uppercase;font-size:.82rem;font-weight:600}.req{color:#ef4444}.ticket-field input,.ticket-field textarea{width:100%;color:var(--text-primary);resize:vertical;background:#ffffff0a;border:1px solid #d4a01733;border-radius:10px;outline:none;padding:.75rem 1rem;font-family:Inter,sans-serif;font-size:.9rem;transition:border-color .2s,box-shadow .2s}.ticket-field input:focus,.ticket-field textarea:focus{border-color:#d4a01799;box-shadow:0 0 0 3px #d4a0171a}.ticket-field input::placeholder,.ticket-field textarea::placeholder{color:#334155}.ticket-select-wrap{position:relative}.ticket-select-wrap select{width:100%;color:var(--text-primary);cursor:pointer;appearance:none;background:#ffffff0a;border:1px solid #d4a01733;border-radius:10px;outline:none;padding:.75rem 2.5rem .75rem 1rem;font-family:Inter,sans-serif;font-size:.9rem;transition:border-color .2s,box-shadow .2s}.ticket-select-wrap select:focus{border-color:#d4a01799;box-shadow:0 0 0 3px #d4a0171a}.ticket-select-wrap select option{color:var(--text-primary);background:#fff}.ticket-select-icon{color:#64748b;pointer-events:none;position:absolute;top:50%;right:.85rem;transform:translateY(-50%)}.priority-group{flex-direction:column;gap:.6rem;display:flex}.priority-option{cursor:pointer;border:1px solid #ffffff12;border-radius:10px;align-items:center;gap:.75rem;padding:.75rem 1rem;transition:all .2s;display:flex}.priority-option:hover{border-color:var(--pcolor);background:#ffffff08}.priority-option.selected{border-color:var(--pcolor);background:color-mix(in srgb, var(--pcolor) 10%, transparent)}.priority-option input{display:none}.priority-dot{background:var(--pcolor);border-radius:50%;flex-shrink:0;width:10px;height:10px}.priority-label{color:var(--pcolor);min-width:55px;font-size:.875rem;font-weight:600}.priority-desc{color:#64748b;font-size:.8rem}.ticket-char-count{color:#475569;text-align:right;margin-top:.25rem;font-size:.75rem}.ticket-submit{justify-content:center;align-items:center;gap:.5rem;margin-top:.25rem;padding:.9rem;font-size:.95rem;display:flex}.ticket-sidebar{flex-direction:column;gap:1.25rem;display:flex;position:sticky;top:7rem}.ticket-info-card{padding:1.5rem}.ticket-info-card h4{color:var(--text-primary);margin-bottom:1rem;font-size:.95rem;font-weight:700}.ticket-response-list{flex-direction:column;gap:.85rem;display:flex}.ticket-response-item{align-items:flex-start;gap:.75rem;display:flex}.ticket-response-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px;margin-top:4px}.ticket-response-item strong{font-size:.875rem;font-weight:600;display:block}.ticket-response-item p{color:#64748b;margin:0;font-size:.8rem;line-height:1.5}.ticket-tips{color:#64748b;flex-direction:column;gap:.6rem;font-size:.85rem;line-height:1.6;list-style:none;display:flex}.ticket-tips li:before{content:"→ ";color:#d4a017}.ticket-tips a{color:#f0c040;text-decoration:none}.ticket-tips a:hover{text-decoration:underline}.ticket-contact-link{color:var(--text-secondary);align-items:center;gap:.5rem;font-size:.875rem;text-decoration:none;transition:color .2s;display:flex}.ticket-contact-link:hover{color:#f0c040}.ticket-success-wrap{justify-content:center;align-items:center;min-height:calc(100vh - 5rem);padding:9rem 1.5rem 4rem;display:flex}.ticket-success{text-align:center;width:100%;max-width:520px;padding:3rem 2.5rem}.ticket-success-icon{margin-bottom:1rem;font-size:3rem}.ticket-success h2{margin-bottom:.75rem;font-size:1.6rem}.ticket-success p{color:var(--text-secondary);font-size:.95rem;line-height:1.7}@media (max-width:900px){.ticket-layout{grid-template-columns:1fr}.ticket-sidebar{position:static}}@media (max-width:600px){.ticket-row{grid-template-columns:1fr}.ticket-form-wrap{padding:1.5rem 1.25rem}.priority-desc{display:none}}